In the age of the Internet, everything is connected — so why isn’t your order fulfillment system?
Over the last decade, companies like Amazon and Alibaba have dominated the ecommerce space for one simple reason: yes, they filled a niche in the market, and yes, they made risky bets that just happened to pay off — but more importantly, these ecommerce giants have always remained one step ahead of their competition when it comes to integrating tech into their supply chains.
To be a competitor in today’s digitally-driven marketplace, it’s essential that you keep up with consumer demand online. And in order to consistently deliver on customers’ high expectations, your order fulfillment system must be efficient, timely, and transparent. Thanks to Amazon, consumers are now accustomed to two-day shipping — with shipment tracking — and when a retailer falls short of this expectation, it becomes increasingly difficult to maintain a loyal customer base.
For companies that have reached capacity in terms of order fulfillment, it may be time to upgrade your warehouse management system.